Shipping policy

Thank you for shopping with Cove Lifestyle. This Shipping Policy explains how and when your order will be delivered.

Shipping Area

We currently ship to customers within the United States & Canada.

Order Cut-Off Time

Orders placed before 04:00 PM (GMT, London Time) will be processed on the same business day.

Orders placed after this time will be processed on the next business day.

Handling Time

All orders are prepared and dispatched within 1 to 2 business days (Monday to Friday).

Orders are not processed on weekends or public holidays.

Transit Time

Delivery typically takes 3 to 7 business days (Monday to Friday) once the order has been dispatched.

Total Delivery Time

From the time of purchase to final delivery, customers can expect their order to arrive within 4 to 9 business days (Monday to Friday).

Shipping Costs

We offer Free Shipping on all orders within the USA & CA.

Currency

All prices and transactions are processed in USD (United States Dollar) & CAD (Canadian Dollars).

Shipping Partners

We work with reliable courier services to ensure safe and timely delivery. Our shipping partners for the United States include:

USPS (United States Postal Service)

UPS (United Parcel Service)

FedEx

Canada Post

Contact Information

Trade Name: Neuro Nova LLP

Business Registration Number: OC456586

Store Address: 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom

Email: support@cove-lifestyle.com

Phone Number: +44 7577344504

Office Hours: 9 AM – 5 PM (Monday to Friday)

Timezone: (GMT) Greenwich Mean Time (London)